1. Introduction
Welcome to BeautyAdda.Online (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and usage of our website and services (collectively, the “Platform”). By accessing or using the Platform, you agree to abide by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use immediately.
2. Definitions
- “User”/”You”: Anyone accessing or using the Platform.
- “Products”: Cosmetics, skincare, haircare, fragrances, tools, accessories, or any goods offered for sale.
- “Order”: A purchase request submitted by a User via the Platform.
- “Seller”: Either BeautyAdda itself or authorized third-party vendors listing Products on the Platform.
- “Buyer”: A User who places an Order through the Platform.
3. Eligibility & Account Registration
3.1. You must be at least 18 years old or of legal adult age in your jurisdiction to make purchases.
3.2. Certain features (e.g., order history, wishlists) require account creation. You must provide accurate, current information and safeguard your login credentials.
3.3. Any activity under your account is your responsibility. Notify us immediately if your account is compromised.
4. Product Information & Pricing
4.1. We strive to accurately display Product descriptions, images, and prices, but do not guarantee perfection.
4.2. Products are provided “as is,” and colors may vary due to screen differences.
4.3. Prices are displayed in the local currency (where applicable), exclude applicable taxes, and are subject to change without notice.
4.4. Pricing errors (typographical or otherwise) may be corrected, and we may cancel any affected Orders with a full refund.
5. Orders & Payment
5.1. You may place Orders by selecting Products, adding them to your cart, and completing checkout via a supported payment method.
5.2. Payment processing may be handled by third-party services (e.g., Razorpay, PayPal, Stripe). These payments are subject to their terms and privacy policies.
5.3. By placing an Order, you confirm your authorization to use the chosen payment method and authorize us to charge your account accordingly.
6. Shipping, Delivery & Risk of Loss
6.1. Shipping fees, methods, and estimated delivery times depend on destination and are shown at checkout.
6.2. Once collected by the carrier, the Products are considered delivered—even if not received by the Buyer. We are not responsible for loss, damage, or delays during transit.
6.3. Customs duties, import taxes, or any local charges are the Buyer’s responsibility unless stated otherwise.
7. Returns, Exchanges & Refunds
7.1. Return Policy:
- Acceptable within 14 calendar days of delivery—for unused, unaltered Products in original condition and packaging.
- Cosmetics or hygiene products may have special conditions (e.g., hygiene seals).
7.2. Return shipping is the Buyer’s responsibility, unless the Product is defective or incorrect.
7.3. Refunds will be processed within 7 business days after receiving the return and are issued to the original payment method. Processing times depend on the payment provider.
7.4. Exchanges are subject to availability and may incur additional charges.
7.5. Non-Returnable Items: Certain Products (e.g., pierced jewelry, close-contact beauty tools, beauty supplements) may not be eligible for return—check the Product page.
7.6. Orders can only be canceled before shipment. Contact customer support promptly with Order details for assistance.
8. User Obligations & Prohibited Conduct
8.1. You must not:
- Post defamatory, indecent, or harmful content on the Platform.
- Use bots, automated scripts, or scraping tools to access or manipulate the Platform.
- Circumvent purchase limits, promotions, or pricing integrity.
- Engage in fraudulent or abusive behavior.
8.2. Violations may result in immediate account suspension or termination, and legal action if necessary.
9. Intellectual Property Rights
9.1. All content on the Platform—text, layouts, logos, images, etc.—is protected by copyright, trademark, and other intellectual property rights, owned by BeautyAdda.Online or its licensors.
9.2. Users are granted a limited, non-transferable license to view and interact with content for personal use only.
9.3. Uploading: If you submit reviews, images, or other content, you grant us a worldwide, royalty-free, perpetual license to use, display, edit, and promote that content in any media.
10. Disclaimers & Limitation of Liability
10.1. The Platform and its services are provided on an “as is” and “as available” basis. We make no warranties of any kind—neither express nor implied.
10.2. We disclaim warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.3. We do not guarantee continuous, secure, or error-free access to the Platform—could be disrupted by maintenance or technical issues.
10.4. Except where prohibited by law, our total liability for any claim related to the Platform is limited to the price paid for the relevant Product. We shall not be liable for indirect or consequential damages—including lost profits or goodwill.
11. Indemnification
You agree to indemnify, defend, and hold harmless BeautyAdda.Online, its affiliates, and partners from any claim, loss, liability, cost, or expense (including legal fees) arising from your breach of these Terms, violation of rights, or misuse of the Platform.
12. Governing Law & Dispute Resolution
12.1. These Terms are governed by the laws of [Your Country, e.g., the Republic of India].
12.2. Disputes shall be referred to the courts in [City/State, e.g., Delhi, India], and both parties consent to their jurisdiction.
12.3. Parties agree to try resolving disputes amicably through informal negotiation for at least 30 days before resorting to legal action.
13. Changes to Terms
We reserve the right to modify these Terms at any time. If changes are material, we’ll notify you via email or a prominent notice on the Platform. Continued use after changes implies acceptance of revised Terms.
14. Termination
We may suspend or terminate your account—or limit access to the Platform—at our discretion:
- For breach of these Terms;
- If required by law;
- If we believe your actions harm the integrity or security of our Platform or users.
15. Privacy & Communications
15.1. Use of the Platform is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15.2. By using the Platform, you consent to receive communications from us, such as Order confirmations, shipping updates, and promotional offers. You may opt out of marketing emails anytime, but essential notifications (e.g., Order-related updates) cannot be unsubscribed.
16. Third-Party Links & Partnerships
The Platform may include links to external websites or references to third-party services. We are not responsible for their content, privacy practices, or user experience. Visiting these sites is at your own risk.
17. Force Majeure
We are not liable for delays or failures in performance resulting from events beyond our reasonable control (e.g., natural disasters, strikes, supply chain disruptions, pandemics, or governmental restrictions).
18. Severability
If any part of these Terms is deemed unenforceable or invalid, it shall be removed while the remaining provisions will continue to be valid and enforceable to the fullest extent allowed by law.
19. Entire Agreement
These Terms, along with our Privacy Policy, form the complete agreement between you and BeautyAdda.Online, superseding all prior understandings or communications regarding the Platform.
20. Contact Us
For questions or concerns about these Terms, reach out via:
- Email: support@beautyadda.online
- Customer Care: +91-XXX-XXXX-XXXX
- Address: [Insert Company Address]